Connexus logo
  Support buttonContact us button

Phone icon1300 133 888

 
New Connexus Customer Portal now live

 

Hi %recipient.subscriber_first_name%,

 

We are excited to announce the launch of the new Connexus Customer Portal.

The new, user-friendly portal replaces the previous Connexus Account Centre and Online Payments page as part of our ongoing commitment to improving the Connexus customer experience.

We invite you to use the portal to manage your Connexus account including:

  - Viewing data usage
- Making payments
- Viewing and downloading invoices
- Checking account balance
- Updating contact details like mobile, email and billing address
- Updating your password

 

The Portal is now live and ready to use. As with any new project, there might possibly be a few minor bugs - we ask for your patience while we monitor and iron out the new system. 

Please note that non-data services (for example domain hosting) are not shown in the new portal. If you would like to check the status of a non-data service, please contact our team on 1300 133 888.

 

Login Details

For those with Connexus usernames 6 characters or longer, your portal logins have not changed and you can use them to access the new portal.

If your username is less than 6 characters, please add CONNEXUS/ before your username to login to the new portal (for example, if your username is 'xyz', in the new portal you need to enter username CONNEXUS/xyz. This is because higher security settings on the new portal require a username of at least 6 characters. Passwords remain the same.

Go to new Customer Portal

 

Holiday Operating Hours

If you have any questions about the new Connexus Portal or your account, please give our friendly team a call on 1300 133 888 or email sales@connexus.net.au.

Please note our operating hours during the Christmas and New Year holidays:

OPEN:
 - 23 December 9am – 5pm AEDT
 - 24 December 9am – 4pm AEDT
 - 29 December - 30 December 9am – 5pm AEDT
 - 31 December 9am – 4pm AEDT

CLOSED: Connexus will be closed on public holidays, and on the weekends. Regular hours will resume from 4th January 2016.

Accounts team signature

CONTACT US

 NAVIGATE

CONNEXUS INTERNET (1300 133 888)
MON TO FRI - 8:00AM-6:00PM AEDT

PO BOX 193, COLLINS STREET, WEST VIC 8007

FAX 1300 133 999

INTERNET

SIP TRUNKING

NETWORK/HOSTING

WEB TOOLS

CHANNEL PARTNERS

ABOUT

CONTACT US

SUPPORT

©2015 Connexus

 

%recipient.tracking%