Connexus offers the most comprehensive suite of high-performance internet solutions. In 2001, Connexus was one of the first providers to launch Business DSL services in Australia. We have since fine-tuned our service offerings to deliver the highest level of coverage, support and performance.
| Feature | ADSL | Multi-DSL | SHDSL | BDSL |
|---|---|---|---|---|
| Connexus business-level performance and service | ✔ | ✔ | ✔ | ✔ |
| Speed options* | 256/64 512/128 1500/256 8000/384 512/512 |
1000/1000 2000/2000 16000/768 |
1000/1000 2000/2000 4000/4000 |
2000/2000 4000/4000 |
| Performance ratio^ | 1:1 | 1:1 | 1:1 or 1:1 CIR | 1:1 CIR |
| Available in all Australian states and territories | VIC, NSW, QLD, WA, SA, TAS, NT | |||
| Support options | 7-day help desk with 24-hour Gold Support option | |||
| Network Features | ||||
| Connexus Private Network MPLS compatible | ✔ | ✔ | ✔ | ✔ |
| Static IP address and support for Class C routing | ✔ | ✔ | ✔ | ✔ |
| Backup service option with matching IPs | ✔ | ✔ | ✔ | ✔ |
| Secondary DNS and MX hosting option | ✔ | ✔ | ✔ | ✔ |
| Hosting Features | ||||
| Connexus WebControl filtering compatible | ✔ | ✔ | ✔ | ✔ |
| Connexus Mail and Web Hosting compatible | ✔ | ✔ | ✔ | ✔ |
| Account and Billing Features | ||||
| Aggregated Data Billing option for multiple sites | ✔ | ✔ | ✔ | ✔ |
| Online data usage monitoring and statistics | ✔ | ✔ | ✔ | ✔ |
| Payment options—cheque, EFT, credit card, BPay | ✔ | ✔ | ✔ | ✔ |
* Link speeds represent theoretical maximums only and network overheads will reduce the maximum achievable speed
^ Business ADSL, Multi-DSL and SHDSL feature an effective 1:1 performance ratio within our network in each state. This means that Connexus maintains its network with enough free capacity to allow business customers to reach their maximum speed at any time of day or night. However, due to network limitations, Connexus can only guarantee 1:1 throughput, on interstate connections, on the higher priced SHDSL and BDSL options with a ‘1:1 CIR’ option. In all cases, however, actual performance is dependent upon the speed at which the remote host is transmitting and the network connections within the actual internet.
| Feature | ADSL | Multi-DSL | SHDSL | BDSL |
|---|---|---|---|---|
| Termination Interface provided to customer |
ADSL G.DMT | Various | G.SHDSL | Ethernet |
| Standard equipment | Netcomm NB6Plus4 or Cisco 877 |
Multi-DSL Router | Cisco 878 | Cisco 851 |
| Wireless option | NetComm NB6Plus4W or Cisco 877-W |
- | Cisco 878-W | - |
| WIC module required for Cisco 1800/2800 routers | WIC-1ADSL | Various | WIC1-SHDSL | Use onboard FE port |
| Recommended hardware | - | Cisco 2811 Integrated Services Router | - | Cisco 2811 Integrated Services Router |
| Feature | ADSL | Multi-DSL | SHDSL | BDSL |
|---|---|---|---|---|
| Estimated provisioning times | 5 days | 10–20 days | 10–20 days | 20–40 days |
| Connection type | Requires existing compatible telephone line | Requires existing telephone lines (between 2 and 4) | New copper pair connected |
New copper pair connected |
| Service availability | Excellent availability of ADSL in CBD, metro and country areas | Excellent availability in CBD, metro and country areas | Mainly limited to CBD, metro and key regional centres | Mainly limited to CBD, metro and key regional centres |
| Line filter required | Yes | Yes, multiple | No | No |
| Fault restoration times | Good | Good | Better | Best |
| VoIP service quality | Good | Good | Better | Best |